Fast Hit Pty Ltd trading as
FAST.hit Web Hosting

ACN 104 635 994
ABN 86 104 635 994

Tech Support

Standard helpdesk available during business hours specified below. SLAs and phone switchboard operates on AWST (GMT+8).

Full helpdesk support is available during the following local hours:
* 11am – 7pm, NSW
* 11am – 7pm, Qld
* 11am – 7pm, Vic
* 10:30am – 6:30pm, SA
* 9am – 5pm, WA

Online Helpdesk:
Email Support:

Phone: (08) 9429 4600

24hr Emergency Support Line

Fault reporting and emergency support is available at any time of day or night, but remember, support not pertaining to a service fault may attract an after hours service fee.

Unscheduled outages are reported on our Twitter feed, and serious events will also be acknowledged via our phone service (above).

We encourage you to phone through your local number (above) to escalate via our phone system. In an emergency, an on-call technician is also available at the below number.

Emergency Support Contact: 0418 919 492

Contact Email

Sales & General:
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Postal Address

PO Box 1292
WEST PERTH WA 6872 Australia